You may have the Intel Matrix Storage Manager or the
Intel Turbo Memory driver installed on your system (or both may be
installed). If they are installed on your computer it is recommended
that you find the latest version of each of these applications
and update them prior to performing the upgrade.
Once you have cancelled the install and the system has
done a roll back to Vista you can check to see if they are installed on
your system by checking Programs and Features in your Control Panel (via
the Classic View). If one of these applications
is displayed in the list of programs you should update it to the latest
version prior to running the upgrade again.
To update the Intel Matrix Storage Manager please click on this link:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17882&lang=eng
To update the Intel Turbo Memory driver please click on this link:
http://downloadcenter.intel.com/Detail_Desc.aspx?strState=LIVE&ProductID=2813&DwnldID=17574&agr=Y&lang=eng&PrdMap=2813
From the download center
I went into device manager and found the storage controller, looked at the driver,saw it was INTEL, and expanded the file to a directory and in Device Manager, updated the driver.
Hello,
Just posting at the bottom of the thread.
This is for the 62% hang, this is not for the 63% hang, see the next post for 63% status
Symptom
During the upgrade from Windows Vista to Windows 7, the upgrade hangs at 62% indefinitely.
Note this issue is only for hangs at the 62%,
Cause
The
iphlpsvc service may be hanging during the upgrade. This is one service
that has been identified as hanging at this point during setup.
Resolution
Reboot the machine, this will cause a rollback to Windows Vista.
Go to the start menu
Right-click on Computer
Choose Properties
Choose advanced system settings
Choose the Environment Variables button
Under System Variables choose New
Then enter
Variable Name: MIG_UPGRADE_IGNORE_PLUGINS
variable value: IphlpsvcMigPlugin.dll
Then Restart Setup.
This workaround only applies to the iphlpsvc service hangs
More information
This hang can be seen in the setupact.log
With the following line repeated about every 15 minutes.
<TimeStamp> Warning [0x080b50] MIG AsyncCallback_ApplyStatus: Progress appears to be stuck. Current progress: 62
If
this entry is not occurring in the log file or you are hanging at a
percentage other than 62% this workaround should not be attempted.