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Mystery print queue seen by apps not windows

I had a printer queue on my windows 10 box that all the apps would see but I couldn't delete it via windows print manager.   It would not show up.   I found this article on how to remove it by getting rid of an old print job stuck in the spooler.

Excerpt below:

Solution 2. Clean Spool Printer Files

Print Spooler is used to manage paper print jobs sent from a computer to a printer or print server. When corrupted files are included in this program, you may encounter the "Print Management missing” issue. Here you can see how to clean these files.

Step 1. Press Windows + R key combinations to open Run.

Step 2. In the input box, type services.msc and press Enter.


type services.msc


Step 3. Scroll down to find and double-click Print Spooler.

Step 4. Under the General section, click Stop and wait for the process to complete (about a few seconds). Then click OK.


stop Print Spooler


Step 5. Open the Run window again and input this command: %WINDIR%\system32\spool\printers. Then press Enter.


type the correct command


Step 6. Select all files and right-click them to choose Delete.

Step 7. Go back to the Print Spooler Properties (Local Computer) window, and click Start. Make sure the Startup type is set to Automatic.


start Print Spooler


Step 8. Click OK to save the changes and close the window. Check whether the issue has been addressed.