Hi, I'm Robinson, and I’m happy to help you today.
This could be a problem with the driver version. Please attach a screenshot of the device status, driver version, and hardware ids to help to identify what is causing the problem.
1-Right-click on Start then click on Device Manager
2-Click to expand the Network adapters
3-Right-click on the Wifi adapter and click on properties
4-Take a screenshot of the General and Driver tab
5-Click on the Details tab and change the property to "Hardware id"
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